TeleLeaf Oklahoma Frequently Asked Questions

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Once the application is submitted, it will be reviewed by the OMMA. If it is deemed complete and meets all requirements, program staff will mail an approval letter with the minor’s identification card within 14 business days of the application submission date.

If the application is incomplete due to unclear or missing information or documents, the applicant will receive email correspondence stating the reason(s) it is incomplete and will be able to log back in to the online account to make corrections. The patient’s submission date is the date the application is complete.

If the application is reviewed and denied because the applicant does not meet all the requirements, a denial letter stating the reason(s) for denial will be mailed to the applicant within 14 business days of submission.

Many retail stores have pre-paid MasterCard or Visa cards available for purchase. Applicants who do not have access to a personal credit card may purchase one of these pre-paid MasterCard or Visa cards and load the amount of the licensing and processing fees at the store. The card may then be used for the online transaction.

If you have never received your card, and it has been 30 days since your application was approved, please log on to your OMMA portal and fill out a replacement card request. Please select “card never received” as your replacement request reason. Please ensure your address is correct prior to submitting a replacement request. If your address is not correct, please first submit an update application request.

**Out-of-state temporary patients should call the OMMA call center at: (405) 522-6662**

Patients and caregivers who have received their card but need a replacement can now request replacement cards through the OMMA application portal. To request a replacement card, login to your account, select “create new application” and select “patient card replacement” or “caregiver card replacement.” The request will be answered within 14 business days. Please ensure your address is correct prior to submitting your request. If your address is not correct, please submit an update application request. Please check your email for replacement card application status.

**Out-of-state temporary patients should call the OMMA call center at: (405) 522-6662**

Patients and caregivers can now make updates to their information through the OMMA application portal. To update your information, login to your account, select “create new application” and select “patient update” or “caregiver update.” Please check your email for update application status.

**Out-of-state temporary patients should call the OMMA call center at: (405) 522-6662**

A medical marijuana identification card and another form of identification should be presented any time you purchase medical marijuana at a dispensary or have marijuana taken to a processor to be concentrated. Law enforcement may also require your identification card to prove you are licensed to legally use and possess medical marijuana.

Minor patients and their identified parent/legal guardian should show the medical marijuana identification card and another form of identification to purchase medical marijuana at a dispensary or any time marijuana is taken to a processor to be put into concentrate. Law enforcement may also require individuals to show identification cards.

The Oklahoma State Department of Health established the Oklahoma Medical Marijuana Authority (OMMA) to oversee the medical marijuana program. This office receives all licensing applications related to medical marijuana, including patients, caregivers, growers, processors, dispensaries, and researchers.

All applications will be submitted electronically to the OMMA. Application information and requirements are available online at omma.ok.gov.

Once the application has been submitted, it will be reviewed by the OMMA. If it is deemed complete and meets all requirements, an approval letter with your license will be mailed within 14 business days of the application submission date.

If an application is incomplete due to unclear or missing information or documents, you will receive email correspondence stating the reason(s) it is incomplete. You will be able to log back in to your account to make corrections once you receive this email (but not before). The submission date is the date a complete application is provided.

If an application is reviewed and denied because all requirements have not been met, a denial letter stating the reason(s) for denial will be mailed within 14 business days of submission.

The standard application fee is $100. Individuals who provide acceptable proof of Medicaid (SoonerCare) or Medicare enrollment or status as a 100% disabled veteran will pay a reduced fee of $20. Application fees must be paid by Visa, MasterCard, or Discover credit or debit card. An additional credit card processing fee will be added to the transaction. These application and processing fees are non-refundable. The payment will not be refunded for applications not approved.

Step 1: Check to ensure the correct billing address and zip code for the credit/debit card has been entered.

Step 2: Check to ensure the credit card number, expiration date, and CVV code is entered in the correct fields and in the correct format.

Step 3: If the information entered in step 1 and 2 is correct, contact the issuing bank at the number located on the back of the card to investigate why the payment attempt was not successful. The issuing bank may need to increase your daily limit, or the issuing bank can provide instruction on how to make a successful payment.

Step 4: If the above steps are unsuccessful, try using a prepaid Visa, MasterCard, or Discover debit or credit card. Please note some prepaid cards charge an activation fee. Make sure to purchase a card with the correct amount that will cover the card activation, the application, and processing fees.

For a patient to get a license, Oklahomans age 18 and older must obtain a signed Adult Patient Physician Recommendation Form. Oklahomans under the age of 18 must get two physicians’ signatures. This must be documented on the  Minor Patient Physician Recommendation Form.

Caregiver licenses are available for caregivers of certain patients who can provide documentation from a physician that they need a caregiver. This documentation is part of the Adult Patient Physician Recommendation Form and can be provided by you when you submit your application or at a later date by accessing your online account. A patient can only have one licensed caregiver at a time, and the caregiver must submit an application meeting all requirements to receive a caregiver license. This includes the requirement that the caregiver must provide an Caregiver Designation Form signed by you.

$99 Renewal fee. Sign up fee costs $129 for 2 years.


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